Controllers

v2.20.1

The Controllers view lists all top-level controller devices - hardware with no parent device. BUS sub-devices attached to a controller are not listed here directly; they are accessible through the BUS count column.

Path: Devices → Controllers

Grid columns

ColumnDescription
NameThe device name. Clicking the name opens the device’s web interface at its IP address in a new browser tab
StatusOnline, Offline, New, or Stopped - see Controller status below
LocationThe location this controller is assigned to
TypeThe controller model (e.g. DC-102, RC-102, TH-100)
FirmwareThe firmware version running on the device
BUSThe number of BUS sub-devices attached to this controller. Clickable when the device is online - opens the BUS table. The cell blinks when a child BUS device’s identification LED is active
CommunicationLAN (Ethernet) and GPRS (cellular) connectivity icons. Each icon is green when that link is actively in use, red otherwise
Power inputsPoE, PPS (primary), SPS (secondary), and BAT (battery) power supply icons. Green when healthy, red when in alarm, grey when offline or disabled
LicenceLicence validity: Active, Trial, Paused, Expired, Inactive, or Unpaired
MAC / IPThe device’s network address
Created / Last seenTimestamps for when the device was added and when it last communicated

Controller status

StatusColourMeaning
OnlineGreenThe device is reachable and operating normally
OfflineRedThe device cannot be reached - check network connectivity
NewBlueNewly added, awaiting commissioning. See Clearing the New status
StoppedGreyThe device has been stopped

Toolbar

IconActionDescriptionWhen available
addAddOpen the Add Device dialogNon-BU users only
clear newClear NewClear the New status and commission the selected device(s)≥1 selected; all must be in New status
gprs infoGPRS InfoOpen the read-only GPRS Info dialogExactly 1 selected, with an active GPRS link
export to excelExport to ExcelDownload the controller list as an .xlsx fileGrid has data
settingsSettingsOpen Device Settings (single or bulk edit)Device must be online; bulk edit requires same business unit
deleteDeleteRemove selected controller(s)≥1 selected; non-BU users only
table settingsTable SettingsColumn visibility and orderingGrid has data
Note: Modbus IP devices may be edited in Settings while offline. All other controller types require an online status to open their settings.

Filtering and searching

Click the filter button to open the filter drawer. The Controllers view supports filtering by:

Filter selections are saved in your browser and restored on your next session.

Use the search bar in the toolbar to filter by device name in real time.

Cross-selection with Peripherals

Selecting one or more controllers in this view automatically narrows the Peripherals view to show only the peripherals attached to those controllers. Similarly, selecting peripherals in the Peripherals view narrows this view to their parent controllers.

Excel export

Click Export to Excel to download the current controller list. In the export, the single Power Inputs column is expanded into four separate columns - PoE, PPS, SPS, and BAT - and all status values are converted to readable text.

For step-by-step procedures, see Adding a Controller and Controller Settings.