Introduction
Overview
The Events section (internally the Alarm Center) is where operators review everything that has happened in the system. It is a tabbed area in the main application shell, sitting alongside Dashboard, Map, Video, Devices, Access Control, Automation, and Administration.
The section has two tabs:
| Tab | What it does |
|---|---|
| Alarms | The event log - a filterable, paginated table of every alarm and event the system has recorded: sensor readings, access events, door and lock state changes, camera motion, device connectivity changes, and more |
| Audit Logs | The system change log - a record of every create, update, and delete operation performed on entities such as users, licences, devices, cameras, and schedules, showing the before and after values for each change |
What you can do here
Alarms tab
- Browse the full event log with infinite scroll, newest events first
- Filter by date, location, alarm type, user, device or sensor, camera, sensor value range, and flagged state
- Flag events for follow-up and add free-text notes to any event
- Open the recorded video clip for camera-sourced events directly in Playback
- Inspect a per-event detail panel showing device, controller, sensor, camera, and access-user information
- Register an unknown access card or assign it to an existing user from within the event detail panel
- Review email, SMS, and voice notification delivery outcomes per event
- Export the current result set to PDF or Excel
Audit Logs tab
- Browse the full change history with infinite scroll, newest changes first
- Filter by date, event type, the user who made the change, and the entity that was changed
- Search the log by free text
- Expand any row to see a side-by-side previous → current diff of every changed field
- Hover any row for an instant popover preview of the changed values
- Export to PDF or Excel
Who can use this module
| Role | Alarms tab | Audit Logs tab |
|---|---|---|
| User | Full access | No access |
| BU Admin | Full access | Full access |
| Administrator | Full access | Full access |
The Audit Logs tab and its navigation button are only shown to BU Admins and Administrators. A user with the plain User role sees only the Alarms tab, with no tab switcher visible.
Navigating to the Events section
Click Events in the main application tab bar to open the module. The Alarms tab opens by default.
If you have BU Admin or Administrator rights, two pill buttons appear at the top of the page - Alarms and Audit Logs - to switch between the tabs. Selecting a tab also switches the active filter set in the filter drawer, so each tab remembers its own filter state independently.
When a dialog elsewhere in the application (such as an access-user detail or a camera detail) sends you to the Events module via Open in tab, the Alarms tab opens pre-filtered to that user or camera. The active filter is shown in the page header as Events - [user name]. Any subsequent filter change clears that suffix.
Filter drawer
Both tabs share a collapsible filter drawer. Open it by clicking the filter icon at the top left of the page. The drawer shows the filters available for the active tab:
- Alarms tab - 9 filter categories
- Audit Logs tab - 5 filter categories
Each tab’s enabled-filter selection and the expanded or collapsed state of each filter group are saved in your browser and restored the next time you open that tab.
Footer counters
The bottom status bar shows live record counts for the active tab:
| Counter | When shown |
|---|---|
| Total | Always |
| Filtered | When any filter is active |
Counts are formatted with thousand separators.
See Alarms, Audit Logs, Event Actions, and Export and Column Settings for detailed documentation on each tab and its features.