Alarms

v2.20.1

The Alarms tab is the primary event log. It shows every alarm and event the system has recorded - sensor readings, access events, door and lock state changes, camera motion detections, device connectivity changes, and more - in a single infinite-scroll table, newest first.

Path: Events → Alarms

Interface

No.SectionDescription
1Tab switcherPill buttons to switch between Alarms and Audit Logs (shown only to BU Admins and Administrators)
2ToolbarExport, refresh, and column settings buttons
3Event tableInfinite-scroll grid of recorded events, newest first
4Expanded rowMaster-detail panel showing full event details for the selected row
5Filter drawerCollapsible sidebar with nine filter categories

Toolbar

IconActionDescriptionWhen available
Toggle filtersOpens or closes the filter drawerAlways
Export to PDFExports the current filtered result set as a landscape PDF with a filter summary bannerOnly when the table has at least one row
Export to ExcelExports the current filtered result set as an Excel spreadsheetOnly when the table has at least one row
RefreshReloads the event log. The button shows a badge with the count of new events that have arrived since the last load (capped at 99+). Hover the button to see the exact countAlways
Column settingsOpens the column visibility and order dialogAlways

New-events badge

The system polls for new events every 20 seconds in the background. When new events arrive, the Refresh button shows a badge with the count. The badge updates continuously without reloading the table - click Refresh to load the new events into the grid.

The new-events count is the number of events that have arrived since your last refresh, not since you opened the tab. Refreshing resets the counter to zero.

Table columns

The table can show the following columns. Add or remove columns via Column settings.

ColumnDescription
FlagStar/flag icon. Click to flag or unflag the event for follow-up. Flagged rows show a red flag; unflagged rows show a grey flag on hover
NoteNote icon. Shows how many notes are attached. Click to open the notes dialog. Green when notes exist; grey on hover when no notes are attached
VideoCamera icon. Shown when a video clip is associated with the event. Click to open the clip in Playback. Colour indicates clip state (see Video playback)
DeliveryNotification delivery outcome icon. Shown only when the delivery feature is enabled in system settings (see Delivery status)
Event codeThe system event code
Created onDate and time the event was recorded, formatted to your profile’s date format
AlarmThe translated name of the alarm type (e.g. Motion detected, Door opened, Access granted)
LocationThe location assigned to the device or camera that generated the event
Controller nameName of the controller (device) associated with the event
BusName of the bus through which the event was reported
Camera nameName of the camera (camera events only)
Peripheral typeType of peripheral (sensor events only)
Sensor nameName of the sensor (sensor events only)
InfoContextual information: note text if a note exists, access-user name for access events, sensor value, or a dash
IP addressIP address of the device or camera that generated the event

The Delivery column is removed from both the default and available column sets when the delivery feature is disabled in system settings.

Filters

Open the filter drawer by clicking the filter icon at the top left of the page. Nine filter categories are available for the Alarms tab.

#FilterTypeWhat it filters
1CalendarSingle-day pickerShows events from the selected day. Mutually exclusive with the Date range filter. Defaults to today
2DateDate range pickerShows events within the selected from/to range. Selecting a date range clears the Calendar selection
3LocationHierarchical tree, multi-selectEvents from devices or cameras in the selected locations
4AlarmsGrouped tree, multi-selectEvents of the selected alarm types, grouped by source category (sensor type, device, access, video)
5UsersUser pickerEvents associated with the selected access user
6DeviceHierarchical tree, multi-selectEvents from the selected devices or sensors
7CamerasCamera pickerEvents from the selected cameras
8ValueNumeric range (from / to)Events where the sensor reading was within the specified value range
9CategoriesSingle selectAll (default) to show every event, or Flagged to show only flagged events

Filter selections and the expanded or collapsed state of each filter group are saved in your browser and restored on your next visit. Click Clear filters in the filter drawer to reset all active filters.

The Calendar and Date filters are mutually exclusive. Selecting a date range clears the calendar day, and vice versa.

Event detail panel

Click any row in the table (except the flag, note, or video icon columns) to expand it. The detail panel opens below the row and shows all available information about that event.

The panel content varies by event type:

Event sourceDetail panel shows
Camera alarmCamera name, IP address, MAC address, manufacturer and model, video server
Device alarmController name, type, MAC address, IP address
Sensor / peripheral alarmSensor name, peripheral type, controller details, bus name, measured value with unit
Access eventAccess-user avatar and name (when linked to a registered user)

All available fields are listed as label-value pairs. If a value is not available for that event, it is omitted from the panel.

For actions available from within the detail panel - including adding notes, registering an unknown card, and flagging - see Event Actions.

Flagging events

Click the Flag icon in a row to flag or unflag that event. A flagged event shows a red flag icon; clicking it again removes the flag. A toast notification confirms the action.

Use the Categories filter (filter 9) to show only flagged events when reviewing marked incidents.

Adding notes

Click the Note icon in a row to open the notes dialog for that event. The dialog shows all existing notes for the event and lets you add new ones, edit existing notes, or delete them. The note icon turns green when at least one note is attached.

Notes carry the event’s alarm type, location, and date as context, so they remain useful when reviewed outside the events list.

See also: Introduction | Audit Logs | Event Actions | Export and Column Settings